24 x 7

segNET's normal engineering maintenance windows are scheduled on Wednesday and Sunday nights between the hours of 11:00 P.M. until 2:00 A.M. Any network as large and complex as segNET's requires periodic upgrades, tuning and other regular maintenance activities. We realize the importance of the mission-critical connectivity services which we provide our customers, and therefore do all of our planned maintenance work off-hours, during these scheduled maintenance windows. Regularly scheduled maintenance windows allow us to make the changes and improvements on our core network that make it possible for us to maintain one of the best uptime percentages in the industry. These regularly scheduled maintenance windows should have little noticeable impact on your organization or its ability to access the network for any significant amount of time, although brief disruptions in service, or slight degradation of service may occur for short periods of time throughout these maintenance windows. If any work that would result in a prolonged disruption of service during a maintenance window, you would be notified in advance.

segNET always responds to any network error immediately via 24 hour operations systems and staff.