SEGNET PROVIDES FREE INTERIM ACCESS TO BROADBAND ORPHANS
Again sets gold standard for regional ISP crisis managementEnfield, New Hampshire - January 25, 2001 - segNET Technologies, Inc., New England's premier provider of digital communications solutions, today announced the next escalation of its rescue plan for orphaned Vitts and other stranded customers of recently defunct broadband service providers.
Effective immediately, segNET.com is providing free statewide dial-up access for all new clients emigrating from Vitts and other failed communications providers. The intention of this move is to ensure that no New England business or municipality will be without mission critical Internet applications such as email and other vital services on February 28th when Vitts turns down its network.
When interviewed on Wednesday, segNET Chief Technology Officer Steve Goldsmith stated, "Vitts will place thousands of customers out of service on or before February 28th and Verizon is quoting 45- 60 day lead times on some types of high speed circuit installations. Unless immediate action is taken many of these customers will have no service next month."
"Unlike most other providers in the region, segNET's lead time for provisioning point-to-point T1 service is as short as 14 days. However, even our exemplary install intervals will be tested as the Verizon order processing system gets swamped," Goldsmith added.
"We strongly recommend that customers demand and check references from service providers or they risk moving to somebody that can over-promise and under-deliver. Our infrastructure and provisioning has been tested and successful for years and we believe that we can execute a migration strategy faster and better than any other provider in this market."
segNET will provide free statewide dialup access to all new accounts pending installs with the Company. We will provide DNS hosting and email service as well for all impacted companies so that there will be no disruption in their mission critical services as a result of the recent network shutdowns throughout New England. Customers are advised to complete the emergency handling request form at www.segNET.com. "This website has been accepting over 240 emergency connectivity requests per day," said segNET operations manager Adam Strohl. "As for our network capacity, we run at about 20% capacity even at peak load. There's plenty of room for the digitally homeless."
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About segNET Technologies, Inc.
segNET Technologies is the premier digital communications provider in New England with high-end managed connectivity solutions designed exclusively for business and enterprise organizations. Since its beginning in 1995, segNET has focused on delivering fully managed services and single-vendor accountability. segNET is leading the way in providing high availability and proactively managed communications solutions.
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