SCORE Signs Development Agreement with segNET Technologies of NH to Enhance SCORE Web Site Technology
segNET To Continue As ISP and Technology Partner Under Terms of Agreement
Washington, D.C.—SCORE, "Counselors to America's Small Business" and segNET Technologies Inc. of Enfield, NH have extended their five-year strategic alliance with the signing of an agreement to redevelop the email counseling system on the SCORE Small Business Web Site (www.score.org). In addition, a three-year agreement has also been reached whereby segNET Technologies will continue to serve as the hosting provider and web site content management provider for the site.
The new email counseling system will offer advanced proprietary technology and an updated SQL database engine, which will significantly increase the capacity of the system. Since its initial development by segNET in 1997, the email counseling system has processed over 125,000 counseling cases by more than 850 online counselors and now accounts for over 25 percent of SCORE's counseling services. The new platform will bring additional features and management functionality, as well as allow it to scale to provide over 20,000 volunteer counselors, and process up to 500,000 counseling sessions.
SCORE's email counseling system is powered by a search engine that provides entrepreneurs with access to more than 850 email counselors, who are ready to establish an email dialogue in order to answer entrepreneurs' business questions based on a match between entrepreneurs' interests and counselors' expertise.
Through an extensive database of counselor skills, an entrepreneur can type a question or search for a counselor via a list of over 600 business skills and get a listing of counselors with the skills that most closely match the small business question. Entrepreneurs can then establish a counseling session with the SCORE counselor of their choice.
"We are pleased to work with segNET Technologies to ensure that SCORE's premier online counseling service and the SCORE Small Business Web Site continue to scale and serve a growing number of entrepreneurs, who call upon SCORE for business advice," said SCORE CEO Ken Yancey.
"As the firm that developed Email Counseling for SCORE in 1997, we are excited to be selected to continue our five-year relationship and role as technology partner and hosting provider for the SCORE Small Business Web Site. This software upgrade will provide the power needed to continue the growth and reach of SCORE's online counseling and Internet presence," said segNET Technologies Chief Technology Officer, Steve Goldsmith.
About The SCORE Association
The SCORE Association was formed in 1964 as a nonprofit association dedicated to entrepreneur education and the formation, growth and success of small business nationwide. For information about starting or operating a small business, call 1-800/634-0245 for the SCORE chapter nearest you. SCORE has assisted more than 4.5 million Americans with small business counseling. Visit SCORE on the Web at www.score.org.About segNET Technologies, Inc.
segNET Technologies is the premier digital communications provider in New England with high-end, managed connectivity, hosting and development solutions exclusively for commercial and institutional organizations. With a network availability of 99.99 percent it is one of the most reliable in the industry. Since it's beginning in 1995, segNET has focused on a responsible and winning corporate strategy to deliver fully managed services and single-vendor accountability. For more information contact Lee Walker at 603-643-5883 x106
